This policy covers how SunPower by Custom Energy treats personal information that SunPower by Custom Energy collects and receives in connection with our public, private and/or restricted-use Web sites including but not limited to: SunPower by Custom Energy.com, member. SunPower by Custom Energy.com (collectively, the “Sites“). Personal information is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available.

Information Collection and Use

SunPower by Custom Energy collects personal information when you register with any of our Sites.

When you register with one of our Sites we ask for information such as your name, e-mail address, birth date, gender, zip code, occupation, industry, and personal interests. Once you register with a Site and sign in to the Site, you are not anonymous to us.

SunPower by Custom Energy automatically receives and records information on our server logs from your browser, including your IP address, SunPower by Custom Energy cookie information, and the page you request.

Information Sharing and Disclosure

SunPower by Custom Energy does not rent, sell, or share personal information about you with other people or non-affiliated companies except when we have your permission, or under the following circumstances:

  1. When we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or
  2. When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SunPower by Custom Energy’s Terms of Use, Confidentiality Pledge and Standards or as otherwise required by law.

Cookies & Pixel Tags

We collect visitor information by using cookies and pixel tags.

Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a Web site. This file or piece of information allows a user to move quickly and easily around our Sites and is used to identify returning users. We also use a cookie to track a user’s sessions. We use this information to find out what site features are most popular so we can develop our Sites and content in light of our analysis of people’s usage.

The use of cookies is an industry standard and done on most Web sites. We do not, however, use cookies to retrieve involuntary information about your computer.

Accordingly, if you would prefer, you can set up your browser to refuse cookies or to alert you to their presence and thereby allow you to remove them from your computer. If you reject cookies, you may have difficulty navigating parts of our website, and may need to enter identifying information each time you access a password protected page.

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag or tiny graphic image placed on certain pages of our website or in emails but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit. Pixel tags help us analyze our visitors’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.

Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

Confidentiality and Security

We limit access to personal information about you to staff who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

We take all reasonable precautions to keep your personal information secure and we have put in place physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Links to Other Web Sites

Our Sites contain links to other third party Web sites; however, we are not responsible for the privacy practices or the content of such Web sites and do not make any representation as to the existence, sufficiency, accuracy or completeness of their Web sites or privacy policies.

Changes to This Privacy Policy

Due to changes in legislation and best practice or enhancements to functionality and content on our Sites, SunPower by Custom Energy may update this privacy policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address or by placing a prominent notice on the applicable Site(s), and accordingly you should check here from time to time.

Questions and Suggestions

If you have questions or suggestions, please contact us at:

SunPower by Custom Energy
Attention: Management
7110 N 3125 E, Ephraim, UT 84627

Recommended by Family & Friends Every Time

  • Custom Energy - 5 Star Review By Mark Lyons

    Mark Lyons

    google

    Very good experience from initial contact, education on solar, competitive pricing, excellent coordination of professional installation and outstanding follow up! Very happy with system!

  • Custom Energy - 5 Star Review By Steve Kaylor

    Steve Kaylor

    google

    I had a SunPower system (35 panels and 2 batteries) installed by Custom Electrical (Custom Energy). I found them knowledgeable and easy to work with from the project start to finish. The design and install crews did excellent work and took my concerns into account. Their work was completed on time and on budget. I would use them again in the future and I certainly recommend them.

  • Custom Energy - 5 Star Review By ROBERT FOLEY

    ROBERT FOLEY

    google

    We contacted Custom Energy late in the fall hoping that our system could be installed before year end. They worked quickly with the design and permitting process and installation was completed in December. They did a very professional job and everything works like it is supposed to.

  • Custom Energy - 5 Star Review By Jeri Deneen

    Jeri Deneen

    google

    They came by and did the standard entry point spraying and checked for rodents. Very professional, friendly, and quick. They always ask if there is anything I've noticed in between treatments that they should look for and are very happy to check and treat if necessary. Very happy with the service!

  • Custom Energy - 5 Star Review By Sergio Lares

    Sergio Lares

    google

    Professional, fast, and friendly

  • Custom Energy - 5 Star Review By Chris D

    Chris D

    google

    Had a bad experience Edge Pest control but the customer care manager called and resolved my issue. He explained that he would communicate with the employees so that in the future there would be less miscommunication and better service.

  • Custom Energy - 5 Star Review By demi sockwell

    demi sockwell

    google

    The staff has always been prompt and friendly. The last service guy even text me a picture of a large opening that needed to be resealed and offered to fix it that day. It was an area that I normally wouldn’t even looked at and appreciate the extra effort to notify me of a potential problem. I’ve been impressed from the beginning with Edge. In fact, we never buy anything from door to door sales but the sales guy was so knowledgeable & friendly that my husband happily signed up.

  • Custom Energy - 5 Star Review By Pastor Steward

    Pastor Steward

    google

    Kudos to Nathan and Micah.This company is good quality and provides good info and understanding of their policies and procedures. Nathan and Micah came out and did a great job. We will be getting follow up services and hope to have these two guy show up again.

  • Custom Energy - 5 Star Review By Lori Johnson

    Lori Johnson

    google

    A great experience! Social Distancing. Very friendly and knowledgeable! Great Experience!!! Thank you for all you do! I HIGHLY RECOMMEND THIS PEST CONTROL COMPANY!!!!

  • Custom Energy - 5 Star Review By D Bee

    D Bee

    google

    Quick, attentive response to inquiry. Next day service. Professional, congenial representative visited and performed the spray!

  • Custom Energy - 5 Star Review By David Bell

    David Bell

    google

    Graham was great... very thorough, nice, professional... thank you Graham!!!

  • Custom Energy - 5 Star Review By James McKee

    James McKee

    google

    I have been a customer since March 2020 and am proud to say that I appreciate and value the services provided by Edge. I have peace of mind knowing my kids and pets are safe from a variety of pests that we inherited with our new home. Their product is one of a kind however, the technicians are what really make this company stand out to me. Each technician I’ve encountered always has a vast knowledge about Edge’s products, they do a great job explaining them to you, and are happy to share their firsthand experiences in dealing with these pests directly. Graham is my regular technician and he is awesome! Not only do I trust him but I can also depend on him to answer my questions and make recommendations. If I ever have a problem or need additional services he is only a text away and is always professional and timely with his responses. He is also very courteous and not pushy when he informs me about new products and services offered by Edge. I would definitely recommend Edge’s services to anyone looking for A+ pest control solutions with technicians that will exceed your expectations. Thank you Edge!

  • Custom Energy - 5 Star Review By Brett McCann

    Brett McCann

    google

    Tyler was great, reached out before to let me know when he’d be there and asked what needed to be attended to. Let me know when he was finished and what all he had done. 5-Star service

  • Custom Energy - 5 Star Review By Eric Johnson

    Eric Johnson

    google

    Love the service, Tyler was very professional, knowledgeable and just a nice guy! Went above and beyond what I expected!

  • Custom Energy - 5 Star Review By Rebekah Kasmerski

    Rebekah Kasmerski

    google

    Polite professional

  • Custom Energy - 5 Star Review By Michael Willey

    Michael Willey

    google

    This was for a follow up...great service, and knowledgeable and friendly staff...these guys are great

  • Custom Energy - 5 Star Review By Marie Smith

    Marie Smith

    google

    The service technicians are professional and knowledgeable. They always contact us to let us know when they will be arriving at our home to perform any service.

  • Custom Energy - 5 Star Review By Sharaf Ahmed

    Sharaf Ahmed

    google

    Got Edge peat control to help me with grain beettle issue. First service was ok. I called in 2 weeks since it wasn't going down, they were responsive and sent someone the next day. Beetles started going down after that. Then after 1 month, they came again and Graham sprayed the house thoroughly. Very happy with Graham. Wish he came the other times too. He was very professional and took care of outside the house as well. We haven't seen ants or other bugs that we seen last summer. Beetle problem went down a lot and hoping with another spray, we should be able to kill them all. Update 11/13: Still having issues but a manager took over my account and has been actively working on to get rid of my beettles issue. Very happy with their service. I understand that bug issues are a process to eliminate but Edge is working hard to get my house beettles free.

  • Custom Energy - 5 Star Review By Tamara Hendrix

    Tamara Hendrix

    google

    Nice, professional, and explained everything. Showed me problem areas I didnt know I had. I am very happy with the service.

  • Custom Energy - 5 Star Review By Pia Lucero

    Pia Lucero

    google

    They were in neighborhood servicing others so I spoke with rep and had them Do my service and signed up. Can not advise if great year as pest control will know better in month. The staff was friendly .